Four chairs on Grand
Ray opened with three barbers, a hand-written waiting list and a sign that said walk-ins only. Nobody has been turned away for not booking since.
Since 2011
We started with four chairs and a hand-written list taped to the mirror. The list is gone. Nothing else about how we cut has changed.
The room
Eight more chairs did not make us faster. Cutting the same way twelve times over did.
The second room opened in 2015 because the wait on a Saturday had gone past an hour and people were leaving. We could have taken bookings instead. We took the wall down.
Every barber on the bench learns the same four cuts before they touch a paying head, and every one of them can hand a chair over mid-fade without the customer noticing. That is the whole trick. It is not glamorous and it took us thirteen years.
Timeline
We do not sell you a look. We cut what grows on your head, the way it wants to sit, and we do it again in four weeks.
House rules
A queue out the door has never been a reason to rush the back of somebody's head.
Same rate on a Tuesday morning as on a Saturday afternoon, and no surcharge for thick hair.
Nobody jumps the queue, including us. If we quote you twenty minutes, it is twenty minutes.
Twelve chairs, no appointment, and someone at the front who will tell you the truth about the wait.